Be a Master in enterprise innovation

Demonstrate mastery in understanding and performing a formal Process Capability Assessment.

Our recent virtual class! In support of safe management in light of COVID19, classes may be run virtually.


Course duration: 3 days, 9am – 5pm

An instructor-led classroom training relevant for professionals keen to perform process assessments, understand the results to provide a clear understanding of process capability in order to drive targeted improvements delivering increased value to the business.


This course is accredited by Information Systems Audit and Control Association

We are APMG accredited trainers

Sapience Consulting shares APMG’s passion for professional learning and development and have met or exceeded a rigorous assessment of their standards to demonstrate our commitment to delivering exceptional service.

COBIT5 provides globally accepted principles, practices, analytical tools and models designed to help business and IT leaders maximize trust in, and value from, their enterprise’s information and technology assets. COBIT5 provides guidance to executives and those charged with making decisions concerning the use of technology in support of organizational objectives. This framework helps business leaders address the needs of all stakeholders across the enterprise and ultimately maximize the value from information and technology.

COBIT5 integrates existing ISACA risk and value management frameworks into an established governance framework provided for in earlier versions of COBIT.

This instructor-led training enables process assessment and how to analyze the results to provide a clear determination of process capability. Participants will also learn how these results can be used for process improvement, measuring the achievement of current or projected business goals, benchmarking, consistent reporting and organizational compliance ultimately driving value to the business.

This course may be eligible for PMI’s PDUs.

  • Introduction
  • Overview and Recap of COBIT5 Foundation
  • Initiation of Assessment
  • Scoping
  • Planning and Briefing
  • Data Collection
  • Data Validation
  • Process Attribute Rating
  • Assessment Reporting
  • Performing a Self-Assessment

On completion of this course, the following learning outcomes will be achieved:

  • How to perform a process capability assessment using the Assessor Guide
  • How to apply the Process Assessment Model (The PAM) in performing a process capability assessment
  • How to identify and assess the roles and responsibilities in the process capability assessment process
  • How to perform and assess the 7 steps outlined in the Assessor Guide
  • How to use the self-assessment guide

The target audience for this course and qualification are:

  • Senior IT Management
  • Senior Business Managers
  • IT Managers
  • Quality Professionals
  • IT Process Managers/Owners
  • Governance related roles
  • Business Professionals who want to gain knowledge of the approach to assess COBIT5 in their organization


Participants who successfully complete the course and pass the examination will be recognized as certified with COBIT5 Assessor Certification under the ISACA certification scheme managed by PeopleCert.

Delegates who do not attain a passing score for the examination would be awarded a course attendance certificate only.

The format of the examination is:

  • Multiple Choice Questions
  • 8Questions each worth 10 marks available per question
  • 40 marks required to pass (out of 80 available) –50%
  • 150-minutes duration
  • Open-book
    •”COBIT5 Assessor Guide” and ”COBIT Process Assessment Model (PAM): Using COBIT5” books are to be used

The COBIT5 Foundation certifications is a pre-requisite for attending the course and  sitting the COBIT5 Assessor certification examination.

COBIT5 Assessor

Instructor Led Classroom Training - Malaysia

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COBIT5 Assessor

Instructor Led Classroom Training - Indonesia

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COBIT5 Assessor

Instructor Led Classroom Training - Indonesia

Find out more »

Complimentary refresher

Participants can attend a complimentary refresher if they wish

Post-training support

Should you have questions after the course, you may contact the trainer for assistance regarding course material

Trainer profile

Lionel Seaw

A experienced IT practitioner with extensive in depth technical knowledge and broad based managerial experience supporting mission critical organizations across government, pharmaceutical, banking and financial industries.

A firm believer in developing high performance team by identifying and leveraging on potential through effective work methodologies that leverages on technology and best practices to achieve organizational objectives.

Combining real life experience and a innate ability to develop a helicopter-view of situations allows Lionel to act as a trusted advisor to clients and partners alike.

Sense of humor and unflappable enthusiasm, based on involvement and the strong feeling that is all about achieving results together, coupled with tact and perseverance to manage complex changes in little steps.

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