AIOps Foundation (AOF)®
Unveiling the Power of Artificial Intelligence in IT Operations
Introduces the history, background, technologies, organisational challenges and strategies towards applying artificial intelligence for IT Operations, or AIOps, a rapidly growing industry driven by the rapidly evolving IT operational environments of cloud native applications.
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DevOps Premier Partner
Sapience's Accredited Trainers have gone through a vetting process with DevOps Institute, and official material will be provided.
Introduction
Course duration: 2 days, 9am – 5pm
Key principles and foundational concepts will provide students with an understanding of how and why digital transformation, together with the evolution of machine learning, have brought about the rise of AIOps. Core technologies of machine learning and big data will be discussed, as well as the basic concepts of artificial intelligence, different types of machine learning models that can be implemented, and the relationship between AIOps and MLOps, DevOps and Site Reliability.
This course provides learners with an understanding of the benefits of implementing AIOps in the organisation, including common challenges and key steps in ensuring valuable and successful integration of artificial intelligence in the day-to-day operations of information technology solutions.
Unique and exciting exercises will be used to apply the concepts covered in the course and sample documents, templates, tools, and techniques will be provided to use after the class.
This course positions learners to successfully complete the AIOps Foundation certification exam.
- The key concepts of the practice.
- The processes of the practice.
- The roles and competences of the practice.
- How information and technology support and enable the practice.
- The role of partners and suppliers in the practice.
- How the ITIL® capability model can be used to develop the practice.
- The recommendations for the practice success
- The key concepts of the practice.
- The processes of the practice.
- The roles and competences of the practice.
- How information and technology support and enable the practice.
- Τhe role of partners and suppliers in the practice.
- Ηow the ITIL capability model can be used to develop the practice.
- The recommendations for the practice success
- The key concepts of the practice.
- The processes of the practice.
- The roles and competences of the practice.
- How information and technology support and enable the practice.
- The role of partners and suppliers in the practice.
- How the ITIL® capability model can be used to develop the practice
- The recommendations for the practice success
- The key concepts of the practice.
- The processes of the practice.
- The roles and competences of the practice.
- How information and technology support and enable the practice.
- The role of partners and suppliers in the practice.
- How the ITIL® capability model can be used to develop the practice.
- The recommendations for practice success.
- The key concepts of the practice.
- The processes of the practice.
- The roles and competences of the practice.
- How information and technology support and enable the practice.
- The role of partners and suppliers in the practice.
- How the ITIL® capability model can be used to develop the practice.
- The recommendations for the practice success.
- Understand the processes and value streams of the Collaborate, Assure and Improve practices.
- How information and technology support and enable the practices.
- Recommendations for the Collaborate, Assure and Improve practices success.
- Understand the history, origins, current developments, basic concepts and key principles within AIOps
- Understand AIOps-related concepts of big data and artificial intelligence and relationship with MLOps
- Understand effectiveness of AIOps deployment and possible benefits
- Understand mindset changes, collaboration and skills for AIOps to be applied in the organisation
- Quantifying implementation outcomes
- Understand typical challenges and opportunities in applying AIOps
- Visualise the potential challenges, trends and ethical considerations organisations face in an AIOps initiative
- Anyone focused on IT Operations
- Anyone interested in software in today’s IT landscape
- AIOps Architects and Engineers
- Business Managers, Stakeholders
- Cloud Engineers
- Data Engineers and Scientists
- DevOps Engineers and Practitioners
- IT Directors
- IT Managers
- IT Security Analysts
- IT Team Leaders
- Product Owners
- Scrum Masters
- Software Engineers
- Site Reliability Engineers
- System Integrators
- AIOps Platform and Tool Providers
- 40 Multiple Choice
- 1 mark per correct answer
- 26 marks required to pass (out of 40 available) – 65%
- Sixty minutes duration
- Web-based Open-book exam
Why Us?
Complimentary refresher
Participants can attend a complimentary refresher if they wish(1-year validity and subject to approval)
Post-training support
Should you have questions after the course, you may contact the trainer for assistance regarding course material
E-learning Portal Access
1 year access to our E-learning portal. Including: - E-books available for download - Official sample exam - Randomised quiz formulated by Sapience Trainers based on past examinations
Meet Your Trainer
Principal Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Consultant
Sapience Consulting