Site Reliability Engineering Practitioner
Site Reliability Engineering from a practical implementation perspective
Organisations nowadays are dealing with a higher volume of change in a more complicated technological environment, which increases the risk of outages and incidents. Service dependability and system resiliency must be improved by IT personnel.
The SRE profile has become one of the fastest-growing corporate roles and set of operational techniques for managing services at scale, with automation and observability becoming critical considerations for more effective and faster deployments.
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DevOps Premier Partner
Sapience's Accredited Trainers have gone through a vetting process with DevOps Institute, and official material will be provided.
Funding Available
SSG Funding
SSG Funding
PSEA Funding
PSEA Funding
SkillsFuture Credit
SkillsFuture Credit
Supported by UTAP
Supported by UTAP
Introduction
Site Reliability Engineering Practitioner
Course duration: 3 days, 9am – 6pm
Introduces a range of practices for improving service reliability through a mixture of automation, organisational ways of working and business alignment. Tailored for those focused on large-scale service availability.
The SRE (Site Reliability Engineering) Practitioner course introduces ways to economically and reliably scale services in an organisation. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation and closed loop remediations.
The course aims to equip participants with the practices, methods, and tools to engage people across the organisation involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing SRE models that fit their organisational context, building advanced observability in distributed systems, building resiliency by design and effective incident responses using SRE practices.
The course is developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organisations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption. This course positions learners to successfully complete the SRE Practitioner certification exam.
- SRE Anti-patterns
- SRE in a distributed ecosystem
- Avoiding SRE antipatterns
- SLO is a proxy for customer happiness
- What has changed with SLOs?
- SLIs and system boundaries
- Error Budgets, velocity and risk
- Building secure and reliable systems
- Non-Abstract Large Scale Design
- Fault-tolerant designs
- Designing for security, resiliency, scalability and changing landscapes
- Full-stack observability
- Pillars of Observability
- Observability MELT
- Using Open Telemetry
- Platform Engineering and AIOps
- Platform-centric approaches
- Using DataOps and AIOps to improve resiliency
- AIOps Simple Recipe
- SRE & Incident Response Management
- Incident Command Framework
- OODA Loop
- SRE and closed-loop remediation
- AI/ML and Swarming for better incident management
- Chaos Engineering
- Chaos Engineering Defined
- Myths of Chaos
- Chaos Engineering Experiments and Resources
- Game Day Basics and Exercises
- SRE is the purest form of DevOps
- Key Principles of SRE
- Metrics for Success
- SRE Execution Models
- Culture and behavioural skills
- Transformations and SRE
On completion of this course, the following learning outcomes achieved will include the practical understanding of:
- Practical view to successfully implement a flourishing SRE culture in your organisation.
- Underlying principles of SRE and avoiding anti-patterns
- The organisational impact of SRE
- Acing the art of SLIs and SLOs in a distributed ecosystem
- Extending the usage of Error Budgets to innovate and avoid risks
- Building security and resilience by design in a distributed, zero-trust environment
- Implementing full stack observability, distributed tracing and an Observability driven development culture
- Curating data using AI to move from reactive to proactive and predictive incident management
- Importance of Platform Engineering
- Implementing practical Chaos Engineering
- Major incident response responsibilities based on incident command framework
- Understanding why SRE can be considered as the purest implementation of DevOps
- SRE Execution model
- Understanding the SRE role and why reliability is everyone’s problem
- SRE success story learnings
- Anyone focused on large-scale service scalability and reliability
- Anyone interested in modern IT leadership and organisational change approaches
- Business Managers and Stakeholders
- Change Agents
- Consultants
- DevOps Practitioners
- IT Directors, Managers, Team Leaders
- Product Owners, Scrum Masters
- Software Engineers
- Site Reliability Engineers
- System Integrators
- Tool Providers
EXAMINATION FORMAT
- 40 Multiple Choice
- 1 mark per correct answer
- 26 marks required to pass (out of 40 available) – 65%
- Ninety minutes duration
- Web-based open-book exams.
Why Us?
Complimentary refresher
Participants can attend a complimentary refresher if they wish(1-year validity and subject to approval)
Post-training support
Should you have questions after the course, you may contact the trainer for assistance regarding course material
E-learning Portal Access
1 year access to our E-learning portal. Including: - E-books available for download - Official sample exam - Randomised quiz formulated by Sapience Trainers based on past examinations
Meet Your Trainer
Principal Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Senior Consultant
Sapience Consulting
Consultant
Sapience Consulting