Supporting successful cloud procurement and technology integration

With the cloud technology market continuing to grow for its wide range of associated benefits, cloud technology and services integration is becoming a key focus in organisations.

Introduction

Course duration: 4 days, 9am – 5pm

An instructor-led classroom training relevant for professionals looking to gain insights and understand the procurement and implementation of cloud services to how it integrates and supports business strategy and functions.

Synopsis

As the global market for cloud technology and services grows exponentially due to a wide range of associated benefits, adopting cloud technology has become a key strategic focus for organisations across sectors and industries looking to increase and optimise their use of cloud. Despite these trends, organisations and individuals are often not well-supported during the procurement phase of cloud adoption and lack guidance around how to optimise benefits, both from procurement and the technology itself. This course provides a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity. It is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve desired business outcomes.

Outlines

Key Concepts of Cloud • Cloud Customer Journey • Introduction to Cloud and Cloud Solutions • Governance and Shared Responsibilities
Explore: Benefitting From Cloud • Cloud’s Role and Strategy • Cloud Strategic Positioning and Scope • Formulating Cloud Strategy • Value, Outcomes, Cost and Risk
Engage: Meeting Cloud Service Providers • Understanding CSP Landscapes • Defining Requirements for Cloud • RFI and Proof of Concepts • Conducting Cloud Readiness Assessments • Engaging With Cloud Service Providers • Reviewing Cloud Strategies and Service Requirements
Offer: Selecting the Right Service and Service Providers • Minimum ROI Attainment • Request and Reviewing Proposals • ROI of Proposed Cloud Services • Cloud Service Business Case
Agree: Negotiating and Planning • Agreeing and Planning Value CoCreation and Cloud Services • Cloud Service Agreements • Shared Responsibility Models • Roles and Responsibilities Map • Charging Models
Onboard: Moving To The Cloud • Considerations for Onboarding • Migrating to cloud as part of onboarding • Security and Compliance Considerations

Co-Create: Enabling Value
• Operating Model Alignment
• Value Co-creation Map for Cloud
• Value Co-creation Drivers
• Managing and Optimising Cloud Service Consumption
Realise: Measuring and Improving
• Maintaining Operating Model Alignment
• VUCA and the Cloud
• Continual Improvement for Cloud

Objectives

On completion of this course, the following learning outcomes will be achieved:

Analyse available solutions and potential benefits using a vendor-neutral approach
Effectively identify, select and deliver optimized cloud services
Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework
Adopt a customer-focused end-to-end cloud procurement user journey

Audiences

The target audience for this course and qualification are:

Individuals continuing their journey or developing knowledge in service management
ITSM managers and aspiring ITSM managers
Cloud architects and consultants
Procurement and managers invoiced in shaping direction and strategy involving cloud services
C-level and aspirants

Certification & Exam Info

Participants who successfully complete the course and pass the examination included in the course will be recognised as certified with ITIL®4 Specialist: Acquiring and Managing Cloud Services under the AXELOS certification scheme.
EXAMINATION FORMAT

40 Multiple Choice Questions
1 mark per correct answer
26 marks required to pass (out of 40 available) – 65%
90 minutes duration
Closed-book

Pre-requisites

There are no formal prerequisites for this course. ITIL4 Foundation certification is advantageous. Relevant key concepts from the ITIL 4 framework will be covered as part of the syllabus.

CPD and Expiry of ITIL Certifications

PeopleCert’s Continuous Professional Development Programme

All participants with PeopleCert Global Best Practise certification can renew (within 3 years of their original certification dates) and keep your certification current through PeopleCert Continuous Development Programme.

Find Out More

Physical and Virtual Sessions Are Available. See our complete SCHEDULE

10 Jun Tue

ITIL ®4 Specialist: Acquiring and Managing Cloud Services (AMCS)

June 10 - June 13

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08 Sep Mon

ITIL ®4 Specialist: Acquiring and Managing Cloud Services (AMCS)

September 8 - September 11

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ITIL 4 Master: The Pinnacle of ITIL Achievement

Embark on your ITIL Master Certification journey with Sapience, our expert trainers will guide you through the entire ITIL 4 framework, equipping you with the skills to achieve this prestigious designation. The ITIL 4 Master designation offers a wealth of benefits, including career advancement, proven expertise, differentiation, and leadership recognition. Ready to embark on this rewarding journey? Contact us to learn more about our ITIL 4 Master preparation programmes.

Why Us?

Complimentary refresher

Participants can attend a complimentary refresher if they wish(1-year validity and subject to approval)

Post-training support

Should you have questions after the course, you may contact the trainer for assistance regarding course material

E-learning Portal Access

1 year access to our E-learning portal. Including: - E-books available for download - Official sample exam - Randomised quiz formulated by Sapience Trainers based on past examinations