Site Reliability Engineering Foundation

Emulate Google's practices!

Utilize software and automation to address problems and manage production systems by taking over duties that are traditionally performed by operations teams.

Our recent virtual class! In support of safe management in light of COVID19, classes may be run virtually.

Supported by IBF

Supported by Skillsfuture Credits

SkillsFuture Credit can be used on top of existing government course subsidies to pay for a wide range of approved skills-related courses.

DevOps Premier Partner

Sapience’s Accredited Trainers have gone through a vetting process with DevOps Institute, and official material will be provided.

Introduction

Course duration: 3 days, 9am – 5pm

Introduces a range of practices for improving service reliability through a mixture of automation, working methods and organizational realignment. Tailored for those focused on large-scale service availability.

The SRE (Site Reliability Engineering) Foundation℠ course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

The course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).

The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.

This course positions learners to successfully complete the SRE Foundation certification exam.

This course may be eligible for PMI’s PDUs.

  • SRE Principles & Practices
    • What is Site Reliability
    • Engineering?
    • SRE & DevOps: What is the
    • Difference?
    • SRE Principles & Practices
  • Service Level Objectives & Error Budgets
    • Service Level Objectives (SLO’s)
    • Error Budgets
    • Error Budget Policies
  • Reducing Toil
    • What is Toil?
    • Why is Toil Bad?
    • Doing Something About Toil
  • Monitoring & Service Level Indicators
    • Service Level Indicators (SLI’s)
    • Monitoring
    • Observability
  • SRE Tools & Automation
    • Automation Defined
    • Automation Focus
    • Hierarchy of Automation Types
    • Secure Automation
    • Automation Tools
  • Anti-Fragility & Learning from Failure
    • Why Learn from Failure
    • Benefits of Anti-Fragility
    • Shifting the Organizational Balance
  • Organizational Impact of SRE
  • Why Organizations Embrace SRE
    • Patterns for SRE Adoption
    • On-Call Necessities
    • Blameless Post-Mortems
    • SRE & Scale
  • SRE, Other Frameworks, Trends
    • SRE & Other Frameworks
    • The Future.

On completion of this course, the following learning outcomes achieved will include the practical understanding of:

  • The history of SRE and its emergence at Google
  • The inter-relationship of SRE with DevOps and other popular frameworks
  • The underlying principles behind SRE
  • Service Level Objectives (SLO’s), Error budgets and the associated policies
  • Service Level Indicators (SLI’s) and the modern monitoring landscape
  • Toil and its effect on an organization’s productivity
  • Some practical steps that can help to eliminate toil
  • Observability as something to indicate the health of a service
  • SRE tools, automation techniques and the importance of security
  • Anti-fragility, our approach to failure and failure testing
  • The organizational impact that introducing SRE brings.

The target audience for this course are professionals including:

  • Anyone starting or leading a move towards increased reliability
  • Anyone interested in modern IT leadership and organizational change approaches
  • Business Managers and Stakeholders
  • Change Agents and Consultants
  • DevOps Practitioners
  • IT Directors, Managers and Team Leaders
  • Product Owners and Scrum Masters
  • Software and Site Reliablity Engineers
  • System Integrators
  • Tool Providers.

CERTIFICATION

Participants who successfully complete the course and pass the examination will be recognized as certified with Site Reliability Engineering Foundation (SREF) issued and governed by DevOps Institute. Delegates who do not attain a passing score for the examination would be awarded a course attendance certificate only.

EXAMINATION FORMAT

  • 40 Multiple Choice
  • 1 mark per correct answer
  • 26 marks required to pass (out of 40
    available) – 65%
  • Sixty minutes duration
  • Web-based open-book exams.

The are no prerequisites to attending the Site Reliability Engineering course or sitting the certification examination. Familiarity with DevOps definitions and principles are advantageous.

Site Reliability Engineering Foundation

Instructor Led Classroom Training - Malaysia

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Site Reliability Engineering

Virtual Instructor Led Classroom Training - Regional

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Complimentary refresher

Participants can attend a complimentary refresher if they wish

Post-training support

Should you have questions after the course, you may contact the trainer for assistance regarding course material

E-learning Portal Access

1 year access to our E-learning portal! Including: - e-books available for download - Sample exam - Randomised quiz formulated based on past examinations