📅 13 March 2026, 11:00 AM-12:00 PM SGT
ITIL®
(Version 5)
Demystified:
Framework Upgrades. Qualification Scheme. Certification Pathways.
As a PeopleCert Accredited Training Organization, Sapience Consulting breaks down the framework’s evolution, key changes, and your next steps.
Missed the live session? Watch the Replay: ITIL® (Version 5) Demystified
Feisal Ismail
Principal Consultant, Sapience Consulting
PeopleCert Ambassador (ITIL and DevOps Institute)
A technical and managerial leader with deep expertise in the government, banking, and technology sectors. Feisal is a specialist in best-practice methodologies and building high-performing teams to achieve superior results.
Satya Mishra
Business Development Manager, APAC and Middle-east
PeopleCert
A digital transformation expert with 22+ years of experience at multiple MNCs. Satya specialises in bridging skill gaps for a future-ready workforce.
Kris Teng
Account Manager, Sapience Consulting
Kris is responsible for strategic account development at Sapience Consulting, generating growth through strong client engagement and bespoke professional solutions.