Effective from July 1st, 2024, in order to facilitate the ISC2 Peace of Mind promotion and to ensure the appropriate allocation of resources with  the successful delivery of the course, please take note of the following terms and conditions.

Terms and Condition:

Exam Voucher Usage Guidelines

  • Expiration Date:
    • Both exam attempts must occur before the voucher expiration date, which is December 31, 2024, for vouchers sold between July and December 2024.
    • Failure to use the voucher before the expiration date will result in losing the examination fee.
  • Second Attempt:
    • If a second exam attempt is needed, it must be scheduled at least 30 days after the first attempt.
  • Voucher Validity:
    • Vouchers cannot be extended and are non-refundable.
    • Each exam voucher is valid only for the specific certification it was purchased for.

Rescheduling or Cancellation

  • Contact Pearson VUE:
    • To reschedule or cancel, contact Pearson VUE at least 48 hours prior to the exam to avoid forfeiting the examination fee due to a no-show.
  • Fees:
    • Rescheduling: A fee of S$50 will apply.
    • Cancellation: A fee of S$100 will apply.
    • The original voucher expiration date remains unchanged when rescheduling or cancelling.

Important Notes

  • All Purchases are Final:
    • Exam vouchers are not eligible for refunds or exchanges.