ITIL® Managing Across The Lifecycle

Introduction

An end-to-end view of Service Management and utilizes all the lifecycle and capabilities activities related to IT Service Management. Areas covered include Business and Managerial Issues, Managing the Planning and Implementation of IT Service Management, Management of Strategic Change, Risk Management, Managerial Functions, Organizational Challenges, Project Assessment and Complementary Industry Guidance

Course Duration : 5 Days Instructor-Led Classroom Training