QUALITY IS A JOURNEY NOT A DESTINATION DO YOU HAVE WHAT IT TAKES?

Your ITSMS is now in place, but to what degree are your people complying with the policies and processes defined? Do you know what is needed to maintain the ITSMS?

Key Benefits
What is Included
Key Benefits
  • Well trained and competent resource to maintain your ITSMS
  • Pay for specialized skills and competencies based on what you need and when you need them
  • Deep knowledge of organizational environment and processes
  • Understand the certification maintenance requirements of ISO 20000-1:2018
  • Lower costs and improve efficiencies in the maintenance of your ITSMS
What is Included

The maintenance of your ITSMS to ensure the continual improvement and preservation in order to meet the compliance requirements of the ISO 20000-1:2018 Standard. This will be supported by our team of experienced consultants who will walk the certification journey with you and your team. We will support you and your organization with the following

Monitor and Review

  • ITSMS Awareness Trainings
  • Processes and procedures monitoring and review
  • ITSMS Effectiveness Review
  • Perform Risk Assessments
  • Conduct Internal Audits
  • Undertake Management Review of ITSMS
  • External Audit Support

Maintain and Improve

  • Identify, plan and track SMS Improvements
  • Take Appropriate Corrective and Preventive actions
  • Stakeholder Communications of Improvements
  • Achievement of Organizational Objectives

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